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Wisdom Wednesday: Sifting Through Spam: Understanding The Dangers Of Junk Mail

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Spam

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Spam Email

Every day, businesses and individuals send over 205 billion emails all over the world. Though many of these messages contain valuable information, a significant portion of them are spam. Receiving or sending spam exposes your business to a variety of risks, including:

Ruined Reputations

Many firms are unaware that their email accounts have been compromised, sending spam to current and future clients and partners. This can quickly ruin your company’s reputation and make it harder for you to succeed in the long run. If clients and customers think you’re sending them spam intentionally, they will view you as untrustworthy. Even when they realize your accounts were hacked, they may conclude that you do not understand IT issues or take them seriously. Thus if anyone reports that you have been spamming them, you must promptly apologize and put a stop to the problem.

Malefic Malware

Be wary of spam messages that you receive, as they could harbor viruses, trojans, and other harmful programs. Malware can lock you out of vital programs, provide unauthorized access to sensitive information, or even crash your entire computer system. You should thus never open messages you suspect to be spam. If you don’t realize an email is spam until you have already opened it, do not reply to it or click on its links— not even to unsubscribe from the mailing list. The more you engage with spam, the more opportunities it has to transmit critical programs.

Subtle Scams

In addition to infecting your computer systems, spam writers also use more subtle tactics to cheat you. Junk mail may come in the form of a fake business offer, using the name and writing style of a real company that could be a potential supplier or partner. The scammer will try to convince you to pay them, supposedly for a service or venture that will help your business; if you comply, they will take your payment and leave you with nothing. To separate scams from real business propositions, look up the companies that claim to be sending the emails and contact them independently. If a company has no record of sending the message, the offer is not real.

Data Deliverance

Besides stealing money, scammers can also use spam mail to get you to hand over sensitive information. Phishing scams involve sending you mail under the name of a company or individual you trust, such as your bank, your health insurer, or one of your employees. The message will ask you to send over sensitive information that the company or individual would have access to.

In general, you should never send sensitive information over email, to begin with. If you do receive a message from a trusted entity demanding such information, contact them at a different address or meet with them to confirm their request. Never expose your business to phishing scams.

PC Help Services strives to protect businesses throughout Indianapolis from spam and all other risks. To learn more, call us at (317) 585-0500 or contact info@pchservices.com today!

Alexssa

Absolutely amazing. Matthew came to the office and worked with the laptop I had tried to fix myself. He listened carefully to what I reported, then worked with it for over an hour. He asked if he could take it back to his office to work with it. I agreed on the basis of a two-hour billable cap. He took it back to his shop, I’m sure spent way more than two hours fixing it, and returned to me a laptop I scarcely recognized–faster, working wireless, updated Cisco VPN software–perfection. In the course of his magic, he was always available to discuss the configuration, asked all the right questions and gave the right answers. He met the deadline I imposed. The service was so impressive that I asked about future availability to deal with a small business network if help was needed. There’s a team of folks ready to help.”

Michael Griffith

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