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Watch Out for Suspicious Emails Claiming to Be From Outlook!

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They Could Lock Down Your Files and Hold Your Business Hostage!

suspicious emailsThere’s a terrible new kind of virus circling around the Internet these days that business owners need to be on the lookout for. All it takes is opening the wrong email attachment, and BAM! All your files and applications get locked out, and all you see is a terrible warning message:


This is frightening new reality of ransomware. Once a ransomware virus infects your computer, your files are completely locked out. If you don’t have a comprehensive backup solution in place, you’ll have no choice but to either pay the cybercriminals their ransom money, or else wipe your computer and start from scratch.

Not appealing options, are they?

PC Help Services can protect you from getting suckered by these hackers. We’re constantly on the lookout for new strains of ransomware so we can tell you what signs to watch out for. Recently, a new variant of the Cryptowall virus started showing its ugly face to businesses in the Indianapolis area. Here are the warning signs:

  • Emails with the subject line, “Important – New Outlook Settings”
  • Emails from an “” domain name.

The cybercriminals behind this variant are hoping that you trust the Outlook name enough to open their emails up and fall into their trap. Don’t get suckered in! These signs may easily start to change over the next few weeks, so you have to be wary of any suspicious looking emails. Here are some important tips:

  • Never open unsolicited emails from unfamiliar domain names.
  • Never download attachments from anyone you don’t know, and even be careful of existing contacts if the attachment is a .zip or .exe file.
  • Never give out information like your username or password in an email – a real company will never ask for info like that by email.

Don’t find yourself caught by viruses like Cryptowall without a backup plan. The best way to stay safe is to ensure that, even if you accidentally do download a virus, all you have to do is call PC Help Services so they can restore your systems with your backups. With our automated backup system, you can quickly and easily turn back the clock to before the virus was downloaded, and start fresh without worry.

Keep your business and your technology safe from whatever threat the future might hold. Contact PC Help Services at (317) 585-0500 or today to create a disaster recovery solution that will let you rest easy knowing no hacker can ever hold your Indianapolis business hostage.


My wife called around and the first company to actually answer the phone was PC Help Services, Inc. She scheduled a time for the owner, Jason, to come out to our house; he came out within 48 hours. (In the past, we had taken our computer to a place like Best Buy to get it repaired, but we really don’t like doing that anymore. Even though it costs more for a repairman to come to one’s home, it is worth it for convenience and security.) Jason showed up on time and was very professional. At the advice of the person who scheduled the appt. over the phone, we purchased a new DVD burner from Fry’s ahead of time to save money. When Jason determined that the DVD burner / drive in our computer was indeed inoperable, he began to replace it with the one we had purchased. There was a problem between the computer and the connectors for the new DVD drive. Jason knew of a store from which he could buy a new connector. Within 10 minutes he was back and had spent $5.00 for the connector. He quickly installed the new DVD drive and concluded within 45 minutes, start to finish. Hire PC Help Services, Inc., by all means!”

Philip Kern / April 2009

Connect With Your Computer Support Team

  • 2810 E 116th St Ste 160 Carmel, IN 46033
  • Weekdays 8AM-5PM
    Saturday 10AM-2PM
    Sunday Closed
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