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The iOS 9 Feature That’s Costing You Thousands

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When iPhone released the iOS 9 installation, users could hardly wait to experience the new and exciting features that it had to offer. However, there was one feature in particular that proved to be more of a nuisance to iPhone users than a benefit. That feature was their Wi-Fi assist feature. Almost immediately after installation, iPhone users were noticing substantial increases in their data usage, prompting many to believe that their new operating systems may have had a bug.

WIFI Assist

Further investigations into the situation revealed that the cause of the data usage discrepancies actually stemmed from the operating systems Wi-Fi Assist feature, which automatically turns on the user’s cellular data when their Wi-Fi connectivity is low.

Wi-Fi Assist Could Be Activating Your Data Plan Even When Wi-Fi is Accessible

Although this new feature appears to seemingly offer an added level of convenience to the users’ mobile internet use experience, it is definitely not without flaws.  In fact, people who are not on unlimited data plans could be in for an unwelcomed surprise on their next cellular bill. Many users have found that the Wi-Fi Assist feature is overcompensating by switching over to data even when users are well within their Wi-Fi’s reach. Which could mean that your phone could be burning up your data, even while you are in your home or office!

How to Disable Wi-Fi Assist

Luckily disabling the Wi-Fi Assist feature is fairly simple. This will easily allow you to turn Wi-Fi assist on when you are away from your Wi-Fi signal, and then turn it off when you return home. Below are instructions on how to disable the Wi-Fi Assist feature:

  1. Go to settings > Cellular (referred to as Mobile Data in certain regions)
  2. Scroll to the bottom of the page until you find the Wi-Fi Assist feature
  3. Select “off

All iPhones running on iOS 9 come with the Wi-Fi Assist feature automatically set to “on” and must be manually disabled if you do not wish to use the feature.

Find out more about the latest iOS 9 features. Contact PC Help Services at (317) 585-0500 or send us an email at We’re here to manage all of your technology so you can focus on what’s important: running your company.


My wife called around and the first company to actually answer the phone was PC Help Services, Inc. She scheduled a time for the owner, Jason, to come out to our house; he came out within 48 hours. (In the past, we had taken our computer to a place like Best Buy to get it repaired, but we really don’t like doing that anymore. Even though it costs more for a repairman to come to one’s home, it is worth it for convenience and security.) Jason showed up on time and was very professional. At the advice of the person who scheduled the appt. over the phone, we purchased a new DVD burner from Fry’s ahead of time to save money. When Jason determined that the DVD burner / drive in our computer was indeed inoperable, he began to replace it with the one we had purchased. There was a problem between the computer and the connectors for the new DVD drive. Jason knew of a store from which he could buy a new connector. Within 10 minutes he was back and had spent $5.00 for the connector. He quickly installed the new DVD drive and concluded within 45 minutes, start to finish. Hire PC Help Services, Inc., by all means!”

Philip Kern / April 2009

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