Nowadays, we are overwhelmed with ways of communicating like social media, texting, and video calls. It’s no surprise that the good old fashion telephone is becoming obsolete. The truth is that the new generation prefers the less interactive means of communicating like texting over talking on the phone. But when it comes to life at the office, where you can find a land line on every desk, trends seem to differ. Studies found the following:
In a recent study done by TollFreeForwarding.com, researchers found that if people between the ages of 25 and 34 are given to option to phone, meet face-to-face, text, or email, only 6.5% chose phone. That same study was done with 16-24-year olds and 72% said they are actually scared to use the phone. Not surprisingly when researchers asked people over 55, 35% said they do not like using the phone.
However, researchers found that over 91% of office workers said that phone calls are still an important part of business communication. Therefore, businesses must leverage a more innovative method of phone communication, such as VoIP services – wherein employees of all ages will enjoy features, such as:
Stay up-to-date on the latest technology news. Contact PC Help Services at (317) 585-0500 or send us an email at email@example.com. We are your trusted technology partner for the latest IT solutions.
Overall a great experience. Everyone I worked with was very friendly. They committed to get the diagnostic done and get back to me the next day. They did exactly that. They were able to find the problem and were very understanding and friendly when I told them I could replace the failed part myself.”