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Our History

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Mission Statement

At PC Help Services, Inc. we are committed to providing every customer with an extraordinary service experience.

From local employees answering your calls to the timely resolution of your service issues, we deliver technical competence, professional courtesy, and respect for you and your unique service needs.

Our History

  • 2000: PC Help Services, Inc. opened its doors as a residential computer support business in and around the northern Indianapolis area, including Carmel, Fishers, Noblesville and Indianapolis, Indiana.
  • 2001: PC Help Services, Inc. expanded its support to include business customers for small businesses and business computer repair.
  • 2002: PC Help Services, Inc. received the Angie’s List Annual Super Service Award. Criteria are based entirely on positive customer feedback.
  • 2003 – 2008: PC Help Services, Inc. continued to receive the Angie’s List Super Service Award annually, based entirely on positive customer feedback.
  • 2005: TechKnowledge Solutions, Inc. began serving the IT consulting and repair needs of small to medium sized businesses in and around northern Indianapolis.
  • 2007: PC Help Services, Inc. and TechKnowledge Solutions, Inc. merged together under the name of PC Help Services, Inc. The intention of the merger was to grow our computer service offerings and product expertise for both business and residential customers.
  • 2007: Joined Dell as a Preferred Partner reseller, enabling PC Help Services, Inc. to provide additional discounts to its customers for new equipment and software.
  • 2007: Opened new retail location in Fishers, Indiana, where customers could conveniently drop-off equipment for service, rather than schedule an on-site appointment.
  • 2008: Expanded consulting, computer repair and computer support coverage to include the greater Indianapolis metro area and central Indiana.
  • 2009: In response to customer needs, we relocated to a larger retail location at the same address in Fishers, IN (7444 E. 116th St. Fishers, IN 46038).
  • 2010: Due to positive customer feedback, PC Help Services, Inc. received the Angie’s List Annual Super Service Award
  • 2011: PC Help Services, Inc. received the Angie’s List Annual Super Service Award.
  • 2012: Opened a new retail location in Westfield Indiana to expand our consulting, computer repair and computer supportĀ  services throughout the state.

The contractor had just completed another job in my neighborhood and after I called his office, they returned my call to tell me that he would be at my house within the hour if that was okay with me. Of course, I was very happy with the swift reply. I have used this service before and have been very happy with the work. I will use them again when the need arises. I highly recommend this company to anyone who may need this type of service. Thanks for being there to help and guide us in finding good people to do our work.”

Gloria Scali

Connect With Your Computer Support Team

  • 2810 E 116th St Ste 160 Carmel, IN 46033
  • Weekdays 8AM-5PM
    Saturday 10AM-2PM
    Sunday Closed
  • 317.585_.0500