My time with PC Help began while I was going back to school. I was seeking full time work in the IT field for more experience, and luckily I was able to join the team here. The work atmosphere is friendly and team-oriented, so I really appreciate being a part of the staff.
I find that I’m technically most skilled with virus removal, but I really pride myself in my ability to restore a client’s peace of mind. It means a lot to me when I’m able to help calm a customer down by providing a timely solution to their IT problem. The long-term development of client relationships is an important part of my work. I once had a customer that had definitely had some bad experiences with “tech support” in the past, and was unsure if PC Help would be any different. Fortunately, after servicing her once I have seen her back in with more computers in need of repair because she actually believes in us and the service we provide.
When I’m not on a job for PC Help, I like to go to the lake in the summer, and snowboarding in the winter. I’m also constantly working harder to learn about new developments in the programming field because I really enjoy working on video games.
The contractor had just completed another job in my neighborhood and after I called his office, they returned my call to tell me that he would be at my house within the hour if that was okay with me. Of course, I was very happy with the swift reply. I have used this service before and have been very happy with the work. I will use them again when the need arises. I highly recommend this company to anyone who may need this type of service. Thanks for being there to help and guide us in finding good people to do our work.”