After providing IT support for a church for seven years I was fortunate enough to connect with PC Help, which gave me to opportunity to gain varied experience and help more people with their technology. I really appreciate the chance to work with such a great team of people, and I enjoy the daily challenge of solving difficult problems.
I’m particularly talented in matching products and services to customers in order to solve a problem. Through the service I provide, I would hope my clients find that I’m able to explain things in an accessible and simple manner.
One job I particularly enjoyed was when a customer requested that we color-code all of their network cables. It was a fun project, and I really enjoyed organizing the system to both look great and make it easier to troubleshoot. I really just love working with technology; it’s exciting to apply it in news way to improve efficiency for customers and for our own internal processes.
When I have time off I spend it with my wife and two kids. After they’ve all gone to bed however, I enjoy watching TV.
Overall a great experience. Everyone I worked with was very friendly. They committed to get the diagnostic done and get back to me the next day. They did exactly that. They were able to find the problem and were very understanding and friendly when I told them I could replace the failed part myself.”