After providing IT support for a church for seven years I was fortunate enough to connect with PC Help, which gave me to opportunity to gain varied experience and help more people with their technology. I really appreciate the chance to work with such a great team of people, and I enjoy the daily challenge of solving difficult problems.
I’m particularly talented in matching products and services to customers in order to solve a problem. Through the service I provide, I would hope my clients find that I’m able to explain things in an accessible and simple manner.
One job I particularly enjoyed was when a customer requested that we color-code all of their network cables. It was a fun project, and I really enjoyed organizing the system to both look great and make it easier to troubleshoot. I really just love working with technology; it’s exciting to apply it in news way to improve efficiency for customers and for our own internal processes.
When I have time off I spend it with my wife and two kids. After they’ve all gone to bed however, I enjoy watching TV.
Daniel removed a virus from our computer and updated our anti-virus software to prevent future problems. Daniel did a great job. We called and he was there within an hour and was able to fix the problem within about 30 minutes.”