In 2007 I started working for IGWUN Computers, and four years later PC Help acquired the company. I was fortunate enough to stay on with the new company, with whom I’ve really enjoyed getting to work on new challenges.
I’m especially talented in approaching problems from a different angle to determine repairs that may have not been considered. Problem solving is an important part of my job, so I’m constantly striving to be a more effective member of that process.
I love when I am able to provide the “impossible” for our clients. One time we had a client whose server had a raid failure, while at the same time their backup drive failed as well. Usually raid drives and their data are considered to be unrecoverable, but in this instance I was actually able to recover all the data the customer needed from the raid drive.
Personally, I’m so proud of receiving my Associate and Bachelor degrees, they’re a big part of my development towards the skilled staff member at PC Help that I am today. When I have free time, I prefer to spend it with my family, or working in my garage.
This is the second time I have used PC Help, and I love the service. Price Is reasonable, and personnel very professional.